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eCOGRA Casinos First to Receive Responsible Gaming Education
Management delegates from online casino operations
around the world converged on Cape Town, South Africa last week for a
unique educational seminar on problem gambling.
Organised by independent self-regulator eCommerce
and Online Gaming
Regulation and Assurance (eCOGRA), the course was held to coincide with
responsible gaming requirements recently approved by its Board.
The program, believed to be an industry first for
a collective group of
online casinos, was designed to brief eCOGRA seal casino managers on the
new regulations and provides them with sufficient information to set up
and training programs in preparation for the introduction of the new
precautions contained within the eGAP requirements.
40 delegates, representing general management,
support, audit and marketing disciplines for 55 seal-bearing casinos,
attended the event. The
program included expert tuition on the prevention of underage gambling,
the psychology of problem gamblers, how to identify compulsive players
and the best way to handle cases of this nature.
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